Virginia Department of Health Sending Voice/Text Messages to Remind Virginians of Their Eligibility

By: City of Portsmouth

Beginning Monday, November 28, residents aged 50+ in the Chesapeake, Norfolk, Portsmouth, Three Rivers, and Virginia Beach Health Districts will receive text or voice messages reminding them that they are eligible for the COVID-19 Bivalent Booster. 

Members of this population will only receive a message if records indicate they are eligible for, but have not yet received, a bivalent booster. 

The voice/text messages are just one more way VDH is reaching out to let Virginians know they can get a free bivalent booster at many locations, including health care providers, local pharmacies, and health departments around the state. 

Virginia Department of Health records indicate you are eligible for a COVID-19 bivalent booster.Schedule an appointment at or call (877) 829-4682.

Contact information from the resident’s immunization record will determine whether they receive a text message (for mobile numbers) or a phone call (for landlines).

Individuals do not need to wait for this notification to get a bivalent booster. 

If you have questions about your eligibility to receive a bivalent booster, or believe you have been contacted in error, please contact the VDH call center for a review of your record. Call 877-VAX-IN-VA (877-829-4682, TTY users call 7-1-1). Assistance is available in English, Spanish, and more than 100 other languages. 

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